Data Flow
Business systems · Digital commerce · Automation

Make your systems work together.

Davidson designs, implements and integrates the systems behind modern operations and digital commerce.

From ERP and product information to eCommerce, customer platforms, data and AI, we help businesses build a connected technology foundation that is easier to run, improve and scale.

Singapore team reviewing sales and online orders on a shared screen
Connected operations
One partner for the systems that keep your business running.
How it connects
Operations
Finance, inventory, orders and fulfilment
Commerce & product data
eCommerce, portals, product information and pricing
Automation & AI
Workflows, assistants and service automation
Where to begin

Start with what is getting in the way.

You do not need to know which platform or solution you need. Start with the business problem and we will help define the right approach.

Our systems don't share the same information

Orders, inventory, customer and product data are being re-entered, reconciled or corrected between systems.

Suggested starting point: Integration & data assessment

Our digital commerce platform is disconnected from operations

Pricing, stock, product information and customer accounts do not stay aligned with the systems behind the business.

Suggested starting point: Digital commerce review

Our ERP or business systems no longer fit how we work

Workarounds, customisations and manual processes have accumulated, making systems difficult to maintain and change.

Suggested starting point: Business systems assessment

Too much work still depends on spreadsheets, email and manual hand-offs

Approvals, updates and routine service tasks are taking more time and effort than they should.

Suggested starting point: Automation assessment

We want to use AI, but our systems and data are not ready

The opportunity is clear, but data quality, ownership or integration is getting in the way.

Suggested starting point: AI readiness review
Team mapping an order-to-cash process on a glass wall
Understand the problem first
We look at people, processes, data and systems before recommending a platform.
Not sure where your problem fits? Talk to us
Solutions

What Davidson delivers

We combine business systems, digital commerce, integration and automation to solve the underlying problem rather than treating each platform in isolation.

Business systems & ERP

Design, implement and improve the systems behind finance, inventory, operations, reporting and core business processes.

Digital commerce & product information

Build eCommerce, customer portals, CMS and PIM experiences that stay connected to the rest of the business.

Integration & data

Connect systems, standardise information and make reliable data available across the organisation.

Automation & AI

Automate repetitive processes and introduce AI where the underlying data and workflows can support it.

Support & continuous improvement

Keep systems stable after launch while improving performance, adoption and functionality over time.

Platforms we work with

We choose and connect platforms based on what each system needs to do for the business.

Microsoft Dynamics 365DynamicWebLS RetailPower BIJet Reports
Explore solutions
Connected systems

Connect operations, product data and digital commerce.

We define the role of each platform and how data should move between them, creating a connected architecture without adding unnecessary complexity.

Core operations
ERP · Finance · Inventory · Orders · Fulfilment
Product & business data
Product information · Pricing · Customers · Reporting
Digital commerce & customer experience
eCommerce · Customer portals · Accounts · Service
Automation & AI
Workflows · Assistants · Recommendations · Insights
Business outcomes

What better integration gives you

Orders, inventory and pricing stay consistent across channels.
Product information is maintained once and reused across the business.
Customer-facing teams have access to the information they need.
Reporting is based on more consistent operational data.
Automation and AI can work with reliable business information.
Systems become easier to maintain, integrate and change.
How we work

From scope to production, then continuous improvement.

A structured delivery process from initial scope through implementation and ongoing improvement.

01

Align

Understand the business problem, priorities, constraints and measures of success.

You leave with: Agreed priorities and scope.
02

Design

Define the solution architecture, system responsibilities, user experience and data flows.

You leave with: A solution and delivery plan.
03

Deliver

Configure, build, integrate, migrate, test and launch with your teams involved throughout.

You leave with: A working solution in production.
04

Improve

Support adoption, resolve issues and continue improving performance and functionality.

You leave with: An ongoing improvement roadmap.
Davidson products

Software built from problems we see repeatedly.

Alongside our consulting work, Davidson develops its own software for specific business needs.

Featured product

ConvoSense

Bring customer conversations, follow-ups and next steps into one workspace, with AI to help teams identify what needs attention.

Conversations
Customer intent
AI assistance
Explore Davidson products

TimeTrack

Track employee time, manage timesheets and see where working hours are being spent.

View product

Copilot Loyalty

Manage loyalty members, rewards, campaigns and customer engagement from one place.

View product
Professionals walking through a green office atrium
Built for your industry
The same platforms work differently for manufacturers, distributors, retailers and digital commerce businesses.
Industries

Designed around how your business works.

Operating models differ, so the systems, data and hand-offs that matter differ too.

Manufacturing

Connect ERP, product, inventory, production, order and customer data across the business.

Distribution & logistics

Keep pricing, stock, purchasing, customer orders and fulfilment aligned across locations and channels.

Retail & FMCG

Connect stores, eCommerce, inventory, product information, customer data and reporting across physical and digital channels.

Digital commerce

Build eCommerce and customer portals that stay connected to pricing, stock, product data, customer accounts and core operations.

Explore industries
In practice

Connected systems in practice

From disconnected systems to one operating flow

See how ERP, product information and digital commerce can work together as one connected environment.

Data Flow
Let's talk

Tell us what is getting in the way.

Whether it is disconnected systems, unreliable data, digital commerce, manual processes or an AI initiative, start with the business problem. We will help you define the right next step.

Start with what you want to improve.